What's in the latest iSee release?
Feature Upgrades for 2023
- 3D object based boards, these can be placed anywhere
- Updated text boards now called Notepad
- Synchronous video playback on boards
- Avatar video to boards
- Annotation system
- Replaced previous Whiteboard
- Any content except Browser can be annotated
- Snapshot with annotations
- Mirror boards
- Duplicate boards
- Proxy details remembered for in session browsers
- Hub landing page system
- Chat pause
- Icon when video is paused, no freeze frame
- Enhanced content delivery system for reliable delivery of board content
- Place user teleport function
- Revised UX/UI
- Layered board locking system
- Board creation
- Board movement
- Content modification
- Environment safety net (users bounced back if they escape the bounds of the environment)
- Triggered teleport (map dependent)
- Snapview replaced with 2D Views, these are floating windows that can be resized
Known issues
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Item
Possible to move boards outside of accessible space
Difficult to place cursor on notepad boards
Boards collide with objects in the environment
Speaker mute only mutes others and does not mute environment sounds
Double click to select boards for move/resize only works outside of the content frame
Client becomes unresponsive for a few seconds when entering busy environments
New features are not available to users
SILK error
Crash dump file no longer written
Moving a board with the scroll wheel does not update the board position for others
Screen share gets stuck on the loading screen
Can't sign into the proxy details popup for a browser board in snap or full screen view for the board
Mac participant's video feed permanently freezes after they open the settings panel
Boards will only accept files with lower case file extensions (impacts iPhone images and videos)
Alternative/Workaround
Contact iSee if required deletion
Move to face the board more directly
Advice only - this is the designed behaviour
Use computer sound mute if you require silence
Intended behaviour - use right click anywhere on the board for move/resize options
Wait and normal functionality will return
Custom session roles need to be updated with new activities to make use of the new features
Click "Ignore" error to regain normal functionality
All useful information has now been moved to the player.log file
Use the arrow movement icon instead. If the boards position has been changed using the scrool wheel, change the board position by another method to sync the position with other users
Intended behaviour - screenshare is paused to protect video and audio on congested network connections
Sign in to the proxy popup with the board in 3D view
Switch to another camera if available or exit the client and re-enter the session
Rename file with a lower case file extension before uploading
Deprecated features
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Save load presets deprecated
Quizzes deprecated
Immersive training videos deprecated
iSee format recordings deprecated
Recording on Mac dissabled
Terminology changes
Screen share adds signficantly to machine load
Crash dump file no longer written
Alternative/Workaround
Duplicate session via the management portal
Use 3rd party browser solution e.g. LMS
Use iSee website training resources
Use .mp4 video format
Use Mac screen recorder
Some features have new names e.g. text board is now notepad
Law of physics. Minimise the number of active screen shares in a session
All useful information has now been moved to the player.log file